Terms of service

Last updated: 30 September 2026

1. About Pulserig

Pulserig GMC Compliance & Ads Rescue ("Pulserig", "we", "us") is the trading name of PULSERIG LTD, a company registered in England and Wales, company number 16753599. Registered office: 160A Lichfield Road, Shelfield, Walsall, WS4 1PN, United Kingdom. We are a UK-based online service, and we do not have a walk-in office.

Pulserig is independent. We are not affiliated with, endorsed by or operated by Google or Microsoft, and we are not a Google Partner.

2. Nature of services

We provide professional digital services for ecommerce businesses. These cover Google Merchant Center, Google Ads and Microsoft Ads compliance, Shopify store checks and builds, product feed alignment, policy review, SEO and AI visibility. We use legitimate, policy-aligned methods only. We do not use unauthorised contacts or practices.

3. Free audit and eligibility

  • We carry out an initial audit before accepting compliance work. We accept cases where the issues identified are within our control to fix.
  • We decline work involving illegal goods, weapons, explosives, counterfeit items, political propaganda or deceptive practices.

4. Prices and refunds

  • Prices are shown in GBP on the relevant product or service page at the time of purchase.
  • If you request a refund before work begins, you will receive a full refund. If you request one after work has started, it is assessed fairly on the stage of work completed. Work already delivered is not refundable, except where the service cannot be delivered due to our fault.

See the Refund Policy for full terms.

5. Client responsibilities

  • Provide accurate business information, website access, Merchant Center access, product details, policy information, documents and relevant account history when we request them.
  • Grant access only through collaborator or user invitations that you control and can remove. Never share passwords, verification codes or payment details.
  • Remove prohibited products and keep transparent policies, including returns, shipping and contact details.

6. Lissa subscription plans

Lissa plans are bought and managed in the Lissa app at app.pulseriggmcadsrescue.co.uk. The current plans and prices are shown in the app.

  • Lissa Monitoring includes scans, reports, history, resources, and reasonable email or call guidance if you are suspended. It does not include hands-on changes to your store, Merchant Center, Ads account, feed or Search Console.
  • Lissa Full Protection includes the monitoring service. It also includes defined Essential Fix-level remediation for a suspension that arises while the subscription is active. This is subject to authorised access, an eligible store and your cooperation.

Full Protection is a service plan, not insurance, and it cannot guarantee reinstatement. You can cancel renewals at any time; see the Cancellation Policy.

7. No guarantee of platform decisions

Final decisions rest with Google, Microsoft or the relevant platform. Pulserig does not guarantee reinstatement, approval, review timing, advertising eligibility, rankings, traffic or sales in any case. Automated Lissa findings are guidance only, and they are validated by a person before any recommendation.

8. Intellectual property and content

All Pulserig branding and materials are protected and may not be reproduced without our consent.

9. Limitation of liability

We are not liable for indirect or consequential loss, or for platform actions or changes. Our liability is limited to the fees paid for the relevant service. Nothing in these terms limits any liability that cannot be limited under UK law.

10. Data protection

We handle personal data as described in our Privacy Policy. We do not collect or store client passwords.

11. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction.

12. Contact

Email: support@pulseriggmcadsrescue.co.uk · Phone: 01922 322183
PULSERIG LTD · Walsall, United Kingdom