Restricted or unclear claims
Check wording, substantiation and whether the destination accurately supports the advert.
Microsoft policy overview
Policy categories help identify where to look. The specific store evidence determines what should change.
Use the account notice to focus the audit, then verify the connected customer experience.
Check wording, substantiation and whether the destination accurately supports the advert.
Look for broken functionality, redirects, inaccessible content or confusing journeys.
Confirm the business, contact routes and customer terms are visible and consistent.
Avoid repeated submissions without understanding the underlying evidence.
Keep the exact message, date and affected campaigns or destinations.
Compare the advert, store, policies, products and business information.
Test changes before using the platform review route.