Microsoft policy overview

Turn a Microsoft Ads policy message into a structured investigation.

Policy categories help identify where to look. The specific store evidence determines what should change.

Common areas to investigate.

Use the account notice to focus the audit, then verify the connected customer experience.

Content

Restricted or unclear claims

Check wording, substantiation and whether the destination accurately supports the advert.

Destination

Landing-page integrity

Look for broken functionality, redirects, inaccessible content or confusing journeys.

Business

Identity and transparency

Confirm the business, contact routes and customer terms are visible and consistent.

A safer review sequence.

Avoid repeated submissions without understanding the underlying evidence.

1

Capture the notice

Keep the exact message, date and affected campaigns or destinations.

2

Audit the evidence

Compare the advert, store, policies, products and business information.

3

Correct and verify

Test changes before using the platform review route.